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Frequently Asked Questions
The scoreboards are 'shareware'. What exactly is shareware?
Will your scoreboards work on my computer?
I can't change a number or time on the scoreboard, what do I do?
How much does that scoreboard cost?
What projectors/displays do you recommend for your scoreboards?
You don't have a scoreboard that meets my needs, can you make a specific/custom scoreboard?
How do I try/register a scoreboard on a computer that does not have internet access?
What / where is my registration serial number?
I have the registration password, now where do I enter it to register the program?
Can a new feature be added to this scoreboard?
Do you have a brochure for your scoreboards?
What are the dimensions, weight, and other physical specs of the scoreboards?
The scoreboard crashes or doesn't work properly after installing, what's wrong?
The scoreboards are 'shareware'. What exactly is shareware?
You wouldn't buy a car without seeing it and trying it out, and the same applies to software. We let you try our software before deciding to purchase it. Shareware means that you can download the program for free and try it. If you want to continue using the program, you must pay the registration fee to get a registration password that allows the program to run without interruption.
Will your scoreboards work on my computer?
If it's a PC running Windows 95/98/98 SE/ME/XP, odds are that it will work. The only real way to be sure if it will work is to download and try it.
I can't change a number or time on the scoreboard, what do I do?
If one or more parts of the scoreboard appear to be not functioning properly, usually the problem is that you have not read/followed the scoreboard help. Directions for accessing help are displayed on the intro screen before the scoreboard appears. Help can usually be accessed from the scoreboard by pressing 'F1' or 'h'.
How much does that scoreboard cost?
The only cost of our scoreboard software is the one-time registration fee. The prices of each scoreboard can be found on the pricing page.
What projectors/displays do you recommend for your scoreboards?
Any projector/display should work with our scoreboards, as long as it supports the video resolution that the computer running the scoreboard uses. In general, gyms and other bright places will require projectors with higher lumens to be clearly visible. We suggest that you contact a local projector/display distributor if you need additional help with displays for our scoreboards.
You don't have a scoreboard that meets my needs, can you make a specific/custom scoreboard?
Odds are we can make any software scoreboard you need. Contact us to ask about developing a new scoreboard to meet your needs.
How do I try/register a scoreboard on a computer that does not have internet access?
The computer that you want to try or register our scoreboards on does NOT have to have internet access. Download the program to a computer that does have internet access and transfer it to the computer you would like the scoreboard installed on. Then install the scoreboard on the desired computer. To register the scoreboard on a computer without internet access, you will need to copy down the serial number from the computer being registered and supply it during registration. Once we send you the registration password, you will need to enter the password into the program on the computer being registered.
What / where is my registration serial number?
Your serial number is a unique number that identifies your computer. It is used in registering the program, allowing us to give you a unique registration password that cannot be used on another computer. It can be found by starting the program and clicking on Register on the Reminder screen. Multiple registrations can be purchased at a discounted rate by contacting us.
I have the registration password, now where do I enter it to register the program?
The 3 parts of the registration password get entered into the 3 text boxes found on the Register screen, which can be found by starting the program and clicking Register on the Reminder screen.
Can a new feature be added to this scoreboard?
Maybe yes, maybe no. Very specific, right? Post the idea on the forums under the correct scoreboard, or email us the idea. Be sure to give enough details so that we know exactly what you're looking to add. We'll let you know if it will be added and approximately when to expect it.
Do you have a brochure for your scoreboards?
No, we feel that the information available on this website and the ability to try the scoreboards should give you enough information to decide whether to use our scoreboards.
What are the dimensions, weight, and other physical specs of the scoreboards?
We provide SOFTWARE scoreboards, not PHYSICAL scoreboards. The scoreboard is the size of the display you use.
The scoreboard crashes or doesn't work properly after installing, what's wrong?
Often the problem can be attributed to Windows needing a restart to load the newly installed dll's. Try restarting the computer a few times and try again. Also you may try uninstalling the program, restarting the computer, installing the program, restarting the computer. If this doesn't help, contact us
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